BuryPhysio Payments

Insurance

We are recognised by all major health insurance providers including BUPA, Aviva and PPP. It is advisable to check with your insurance company as conditions and limits do vary.

Methods of Payment

We accept payment by all common means with the exception of AMEX

BuryPhysio Fees and Terms

Charge for missed appointment or cancellation within 24 hours – 50% of charge for time booked (minimum charge of £25)

Terms

Payment is normally made on each attendance to your Physio.

Insurance Companies

Accounts can be sent direct to some insurance companies if a membership and claim number is provided at the start of treatment. This service does not affect the patient’s responsibility for the account, and if for any reason the insurance company does not reimburse the clinic, the patient will be expected to settle the claim in full. We are not able to send accounts directly to all insurance companies .

If you have any comments or suggestions on our service, or are not satisfied with any aspect of your care, please write to Nicola Hunter, Head of Practice, or contact our practice manager on 01284 748200. If we cannot resolve the problem you may wish to seek advice from the Chartered Society of Physiotherapy, 14 Bedford Row, London WC1R 4ED (tel: 0207 3066633).

Our physiotherapists professional liability insurance is provided by the Chartered Society of Physiotherapists.