At Bury Physio (“We”) are committed to protecting and maintaining the trust and confidence of visitors to our website and subscribers to our newsletter and respect your privacy. Here you’ll find information on how we tread data that we collect from visitors to our website, or when someone subscribes to our newsletter.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This notice informs you how we use the information you give us and how we protect your privacy. It also explains your rights under the UK Data Protection Act (update 2018) and the EU General Data Protection Regulations 2018. We abide by UK Law and our data protection regulator within the UK is the Information Commissioners Office.
We offer services and products such as Physiotherapy, Acupuncture and Sports Medicine for our clients. To provide such a service, we may need to collect personal data such as your name, contact details, insurance details, medical records, referral letters from your consultant, GP or referrer.
We use information held about you in the following ways:
Withholding of the required data may result in an insufficient service being provided.
We may obtain data from individual customers or from employer firms.
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by using the opt-out page on this website or by emailing our administrative team. firstname.lastname@example.org
We use a contact form to allow you to contact us directly through the website. By completing this form you are consenting for your information you put on this form to be transmitted to us via the internet. It is advisable that you do not put any personal identifiable information on this form. Please call us if you wish to discuss your condition.
We may share your personal data with the following organisations –
The Financial Conduct Authority with whom we are regulated or other regulated bodies as required.
We may verify your identity by searching publicly available records held by credit reference agencies.
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them.
We will not sell or share your information with any other third parties unless we have obtained additional consent from you.
We take data security very seriously and are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we from you. We can provide details on request.
Should you wish to contact us in relation to any issues within this notice, please contact:
Data Protection Officer
Bury ST Edmunds
Suffolk, IP33 2AB
You will be responded to as promptly as possible
Should you wish to make a complaint in relation to data protection issues relating to our firm, you can contact us as above or you can contact our regulator as follows:
The Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We are required under the Regulations to obtain your consent to our collection, processing, sharing and holding of your personal data. Please ensure you have read this notice fully and accept all that it contains. If you have any queries, please contact us directly. Please contact us should you not be able to read or understand this notice sufficiently.